Shipping and Delivery
Really Free Shipping?
Yes! We are proud to offer fast & free shipping worldwide on all orders!
Processing & Shipping Times
Processing Time: All orders are processed within 3-5 business days. Once your order is ready to ship, you will receive a confirmation email with tracking information.
Shipping Times: While shipping times may vary based on your location, here are our general delivery estimates:
- North America: 5-14 business days
- Europe: 5-14 business days
- Asia: 10-20 business days
- Australia & New Zealand: 10-20 business days
- Rest of the World: 15-30 business days
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website to stay updated on its journey to you.
International Shipping
We are proud to offer fast & free shipping worldwide.
Please note that for orders shipped to the USA and Canada, the physical dimensions of the print will be in inches. For orders shipped to ALL OTHER COUNTRIES, the physical dimensions will be the closest equivalent in centimeters.
EXAMPLE: An order for a print size 24 x 36 Inches shipped to France would actually be 60 x 90cm, or 23.62 x 35.43 inches.
Customs and Duties
Please note that international orders may be subject to customs duties and taxes upon arrival in your country. These charges are not included in our pricing and are the responsibility of the customer. We recommend checking with your local customs office for more information on these potential fees.
Returns and Refunds
What is your return policy?
We accept returns within 30 days of receiving your purchase. Items must be in their original condition and packaging. Please contact our customer service to initiate a return.
How do I request a refund?
To request a refund, please contact us with your order number and reason for the return. Once we receive the returned item, we will process your refund.
What if my poster arrives damaged?
While this is rare, it does occasionally happen. If your poster arrives damaged, please contact us immediately with photos of the damage. We will send a replacement or issue a refund, whichever you prefer.
Custom Orders
Do you offer custom designs?
Yes, we offer custom poster designs but our availability is limited. Please contact us if you are interested in custom work.
Please note that custom work is not eligible for return or refund.
How long does it take to create a custom order?
For a simple request like a color change, this can take 5 to 10 business days.
For larger requests, please contact us for a quote.
Can I purchase a digital version of the poster?
No, we do not offer digital downloads at this time.
Additional Support
How can I contact customer service?
You can contact our customer service team with the chat at the bottom of your screen, via email at hello@millerdesigngifts.com, or through the contact form on our website. We aim to respond within 24 hours.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders of 10 or more items. Please contact us for more information and a custom quote.
Can I purchase a digital version of the poster?
No, we do not offer digital downloads at this time.
Product Information
Paper Prints
Description: Our paper prints are produced on 200 gsm 80 lb Museum Quality Matte Paper, which is a high-quality, archival-grade paper to ensure vibrant colors and long-lasting durability. Each print is carefully crafted to showcase the intricate details and artistry of the design.
Sizes Available: We offer a variety of sizes which can vary from print to print. Please see the product page for the sizes available in that print.
Packaging: Prints are carefully rolled and shipped in sturdy tubes to prevent damage during transit.
Care Instructions: To maintain the quality of your paper print, we recommend:
- Unrolling the print as soon as it arrives
- Framing the print to protect it from the elements and dust
- Avoiding exposure to direct sunlight or moisture.
Framed Prints
Description: Our framed prints combine the elegance of our high-quality paper prints with stylish frames. Each framed print is ready to hang and adds a sophisticated touch to any space.
Frame Options: Choose from a selection of frames including black, white, and natural wood finishes.
Sizes Available: We offer a variety of sizes which can vary from print to print. Please see the product page for the sizes available in that print.
Packaging: Framed prints are securely packaged with protective padding to ensure they arrive in perfect condition.
Care Instructions: Dust your framed print regularly with a soft cloth and avoid hanging it in areas with high humidity or direct sunlight.
Stretched Canvas
Description: Our stretched canvas prints offer a contemporary and durable alternative to traditional framing. Each print is professionally stretched over a wooden frame, providing a gallery-quality presentation.
Stretched Canvas Info:
- Acid-free, PH-neutral, poly-cotton base
- 20.5 mil (0.5 mm) thick canvas
- Canvas fabric weight: 13.9 oz/yd² (470 g/m²)
- Printed on textured and fade-resistant canvas (OBA-Free)
- Mounting brackets included
- Hand-glued solid wood stretcher bars
- 1.5″ (3.81 cm) deep
Sizes Available: We offer a variety of sizes which can vary from print to print. Please see the product page for the sizes available in that print.
Packaging: Stretched canvas prints are shipped in protective packaging to ensure they arrive safely.
Care Instructions: Gently wipe the canvas with a soft, dry cloth to remove dust. Avoid using water or cleaning solutions, and keep the canvas away from direct sunlight and moisture.
Digital Downloads
Do you offer digital downloads?
No, we do not offer digital downloads at this time.
